Call Us Toll-Free: 800.867.2265
You can reach our Client Services and Solutions specialists by calling 800.867.2265. Associates are available between 7 am and 8 pm (CT), Monday through Friday, and between 8 am and 4 pm (CT), Saturday. To report a lost or stolen Debit or ATM card after hours, please call 866.392.9952.
Visit a Banking Center Near You
Visit our Locations page to search for a location near you. Our associates would be happy to assist you.
Write to Us
If you believe there is an error or are requesting information on your loan, write us at Bank Midwest, a division of NBH Bank, Attention: Loan Operations, PO Box 26528, Kansas City, MO 64196-6528. In your letter, give us the following information: your name and account number and a description of the error or a description of the information you are requesting.
Simply fill out the information below and we will get to work.