Bank Midwest

Fraud Alerts

Updated Wednesday, September 10, 2014 at 12:35 p.m. CT.

Importance Notice: The Home Depot Data Breach

On Tuesday, September 9, The Home Depot® confirmed that its payment data systems have been breached which could potentially impact our clients who used payment cards in stores in the United States and Canada from April 2014 forward.

We understand you may have some concerns about this data breach. We are doing everything we can to protect you and your information. At this time, we are working to identify all clients who have used their debit and credit cards at Home Depot stores during the timeframe noted above, and we have placed various limits on transactions while we wait for additional details on the breach.

Keep in mind that each debit and credit card we issue features Visa's Zero Liability Policy so you can continue to use your card for purchases. The Visa Zero Liability Policy applies to all credit card and signature-based debit card transactions.1 It is our guarantee that you won't be held responsible for fraudulent charges with your card or account information.

In the meantime, please carefully monitor transactions on your account and report any suspicious activity by visiting your local banking center or calling Client Services and Solutions at 800.867.2265. Below are some ways to help you monitor your accounts:

Please note that checking account information such as your account and routing numbers is not included in the breach. Your debit or credit cards are the only accounts that may have been impacted.

Your peace of mind and protection are important to us. If you have any questions about the data breach and how it may affect your account, please contact Client Services and Solutions at 800.867.2265.

1-Visa's Zero Liability Policy covers U.S.-issued cards only. Does not apply to ATM transactions, certain commercial card transactions, PIN or other transactions not processed by Visa. You must notify Bank Midwest immediately of any unauthorized use. For specific restrictions, limitations and other details, please contact Bank Midwest.
2-Your mobile carrier's messaging and data rates may apply for mobile banking through your mobile device.

Protect Yourself

Bank Midwest is a division of NBH Bank, N.A., Member FDIC. NBH Bank, N.A. operates under multiple trade names in multiple states. Divisions of NBH Bank, N.A. are not separately FDIC-insured banks. The FDIC coverage extended to deposit clients is that of one insured bank. © 2015 NBH Bank, N.A., All rights reserved.