Updated Thursday, September 28, 2017
Phishing and Vishing is on the rise – What you need to know!
Recently there has been an increase in phishing and vishing scams verifying data from the ‘dark web’ due to the Equifax data breach. Calls might try to trick you into giving personal information. Here are some tips for recognizing and preventing phone scams and imposter scams:
- Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct.
- Don’t trust caller ID. Scammers can spoof their numbers so it looks like they are calling from a particular company, even when they’re not.
- If you get a robocall, hang up. Don't press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
If you’ve already received a call that you think is fake, report it to the FTC.
If you gave your personal information to an imposter, it’s time to change any compromised passwords, account numbers or security questions. And if you’re concerned about identity theft, visit IdentityTheft.gov to learn how you can protect yourself.
Updated Thursday, September 21, 2017
Equifax Data Breach: What You Should Know
On Thursday, September 7, 2017, the credit reporting agency Equifax announced a cybersecurity incident potentially impacting 143 million U.S. consumers. Based on Equifax’s investigation, the unauthorized access occurred from mid-May through July 2017.
We understand you may have some concerns or questions about Equifax’s data breach. Here are a few things you can do to protect your information:
1. Check if you were impacted.
You can check if you have been affected by this breach at https://equifaxsecurity2017.com. This site is safe to visit, but watch out for fake sites, emails or phone calls from scammers. Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers are likely to take advantage of the situation and craft sophisticated phishing e-mails. For more information on imposter scams claiming to be Equifax, please visit the Federal Trade Commission’s Scam Alert.
To learn more about the Equifax breach, you can visit the Federal Trade Commission at https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do. To learn more about how to protect yourself after a breach, visit https://www.identitytheft.gov/Info-Lost-or-Stolen.
2. Monitor your credit.
Review your credit reports to look for unauthorized accounts that are opened in your name. You can receive a free credit report once a year from each of the three major credit bureaus at annualcreditreport.com.
Also, if you were affected by this breach, Equifax is offering their credit monitoring service, TrustedID, free for one year. Another option is ID Protect Plus from Deluxe Provent® - which provides you with Internet and Credit Monitoring, a Quarterly Credit Score, and recovery assistance should you have an identity theft event.
3. Consider a credit freeze.
A credit freeze is also an option to consider. A freeze blocks new credit applications using your identity, until you unfreeze the service. Please note, freezing your credit may slow your ability to obtain credit and fees may apply. If a credit freeze is right for you, contact each credit bureau directly to add this feature:
4. Monitor your bank accounts.
Your peace of mind and protection are important to us. That’s why Bank Midwest offers customizable account alerts through online banking so you can be notified of withdrawals and deposits to your account, as well as detect suspicious card activity and changes to your online banking profile. Just log in to online banking, select the Customer Service tab and click Manage Alerts to customize your alerts.
Finally, please note that in order to protect your account, you may also be asked a few additional verification questions when you contact our Client Services and Solutions Specialists. If you have any questions, please contact us at 800.867.2265.