Bank Midwest

Alerts

Updated Thursday, September 21, 2017

Equifax Data Breach: What You Should Know

On Thursday, September 7, 2017, the credit reporting agency Equifax announced a cybersecurity incident potentially impacting 143 million U.S. consumers. Based on Equifax’s investigation, the unauthorized access occurred from mid-May through July 2017.

We understand you may have some concerns or questions about Equifax’s data breach. Here are a few things you can do to protect your information:

1. Check if you were impacted.

You can check if you have been affected by this breach at https://equifaxsecurity2017.com. This site is safe to visit, but watch out for fake sites, emails or phone calls from scammers. Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers are likely to take advantage of the situation and craft sophisticated phishing e-mails. For more information on imposter scams claiming to be Equifax, please visit the Federal Trade Commission’s Scam Alert.

2. Monitor your credit.

Review your credit reports to look for unauthorized accounts that are opened in your name. You can receive a free credit report once a year from each of the three major credit bureaus at annualcreditreport.com.

Also, if you were affected by this breach, Equifax is offering their credit monitoring service, TrustedID, free for one year. Another option is ID Protect Plus from Deluxe Provent® - which provides you with Internet and Credit Monitoring, a Quarterly Credit Score, and recovery assistance should you have an identity theft event.

3. Consider a credit freeze.

A credit freeze is also an option to consider.  A freeze blocks new credit applications using your identity, until you unfreeze the service. Please note, freezing your credit may slow your ability to obtain credit and fees may apply. If a credit freeze is right for you, contact each credit bureau directly to add this feature:

Equifax 800-349-9960

Experian 888-397-3742

TransUnion 888-909-8872

To learn more about the Equifax breach, you can visit the Federal Trade Commission at https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do. To learn more about how to protect yourself after a breach, visit https://www.identitytheft.gov/Info-Lost-or-Stolen.

4. Monitor your bank accounts.

Your peace of mind and protection are important to us. That’s why Bank Midwest offers customizable account alerts through online banking so you can be notified of withdrawals and deposits to your account, as well as detect suspicious card activity and changes to your online banking profile. Just log in to online banking, select the Customer Service tab and click Manage Alerts to customize your alerts.

Finally, please note that in order to protect your account, you may also be asked a few additional verification questions when you contact our Client Services and Solutions Specialists. If you have any questions, please contact us at 800.867.2265.

Bank Midwest is a division of NBH Bank, Member FDIC. NBH Bank operates under multiple trade names in multiple states. Divisions of NBH Bank are not separately FDIC-insured banks. The FDIC coverage extended to deposit clients is that of one insured bank. © 2017 NBH Bank. All rights reserved.

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