Social Engineering can take many forms but the following are the most common types.
Phishing, SMiShing and Vishing – emails, texts or phone calls that trick you into sharing your confidential information to steal your information.
Shoulder Surfing – direct observation techniques, such as looking over someone's shoulder, commonly used to obtain passwords, PINs, security codes and similar data in ATM or teller lines.
What We Do to Protect You
- Utilize layered security to protect our systems from unauthorized access
- Require unique User IDs and Passwords known only to you
- Apply Extended Validation (EV)-SSL certificates to provide visual display within high-security browsers
- Employ session time-out features after periods of inactivity
- Do not respond to phone calls or voicemails requesting a call back.
- Locate the phone number for the company yourself before providing any personal information
- Rather than click on links within unsolicited emails, locate the website address through a reputable search engine or type the known address
- Beware of emails offering cut-rate prices on popular toys, software or other gifts; if the offer sounds too good to be true, it probably is
- Look around and observe your surroundings when computing in public and using ATMs
- Perform transactions online only after validating the legitimacy and security of the website
If you have received and/or entered information in response to a suspicious email, pop-up window, or phony website claiming to be affiliated with Bank Midwest, call our Client Services and Solutions Specialists at 800.867.2265.