Call us Toll-Free: 800.867.2265
You can reach our Client Services and Solutions specialists by calling 800.867.2265. Associates are available 7 am (CT) - 8 pm (CT), Monday through Friday, and 8 am (CT) - 4 pm (CT), Saturday. To report a lost or stolen Debit or ATM card after hours, please call 866.392.9952.
Visit your local banking center
Visit our locations page to search for a location near you. Our associates would be happy to assist you.
Write to Us
If you believe there is an error or are requesting information on your loan, write us at Bank Midwest, a division of NBH Bank, Attention: Loan Operations, PO Box 26528, Kansas City, MO 64196-6528. In your letter, give us the following information: your name and account number and a description of the error or a description of the information you are requesting.
Ask Us a Question
- To ensure your account information is protected, sign in to Online Banking to send a secure message. If you do not have access to Online Banking, enroll today.
- For general information, please review our Frequently Asked Questions.
- If you still need assistance, call us at 800.867.2265 to reach a Client Services and Solutions specialist.