Secure Your Account

At Bank Midwest, we take the responsibility of protecting your account and personal information seriously.

We are dedicated to providing you with a range of helpful resources and protected security tools to ensure that your personal information is kept confidential and secure.

Preventing Identity Theft

Discover how we are committed to protecting all of your personal information and accounts 24/7.

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Protect yourself by using some recommended security practices to protect your personal information.

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Mobile Security

Learn how to protect your personal information housed or accessed on your mobile device.

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Lost or Stolen Card

Take Control of Your Debit Card: Manage and Secure Your Finances with Bank Midwest's Card Controls.

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How We Protect You

We go to great lengths to regularly strengthen how we help protect your information from unauthorized access or use.

Data Security Measures

  • We use 128-bit encryption to protect your personal information such as your user name, password and account information when it travels over the internet.
  • Our online banking platform is built using a secure URL certificate using HTTP Secure (HTTPS) which can be identified where the closed padlock icon is displayed in the URL address bar. This additional browser protection provides a secure connection and helps prevent intrusions into your online banking session.

Managing Associate Conduct

  • Our Corporate Code of Conduct expresses our absolute commitment to integrity, our related corporate values and ethical standards, and the associated business conduct we expect from all our associates. The Code of Conduct includes specific guidelines about how associates should safeguard confidential information, including our clients’ data.

Adhering to Client Identification Program Standards and Requirements

  • Client validation and authentication practices with targeted questions to validate the identity of a caller when contacting Client Services and Solutions for assistance.
  • Recorded calls made to Client Services and Solutions.

    Identity and Transaction Protection Product and Service Offerings:

    • Offer Deluxe Provent ID Theft Protection
    • Provide Visa Zero Liability Policy on all credit and signature-based debit cards issued1

    Training and Communications:

    • Tellers are highly trained and proactively monitoring checks when they arrive to the banking center.
    • Strong communication between banking centers to alert different, active regional and/or check fraud schemes.

Security & Privacy

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